Contact
Contact Procure Group
Call, WhatsApp or send us the details online — whichever suits you. For a damp problem, our guided enquiry form gets you the fastest, most useful response.
Coverage
Northampton and surrounding areas — Duston, Kingsthorpe, Abington, Wootton, Towcester, Daventry and nearby towns and villages. See all areas we cover.
What happens next
What happens when you contact us
- 1
We review your message. Your enquiry goes directly to the Procure Group team — not to a call centre or a third-party lead platform — and is read by someone who understands damp, timber and waterproofing problems.
- 2
We come back to you. We respond by phone, email or WhatsApp — whichever you prefer — with initial thoughts and, if needed, a few practical follow-up questions.
- 3
We agree the next step. For many problems that means arranging a damp survey or property assessment. You receive clear findings and recommendations in writing before any work is agreed — and we will tell you plainly if no work is needed.
Common contact questions
We review every message promptly during working hours and contact you using your preferred method. If the problem is urgent — for example active water coming into the property — call us on 01604 389095 or message us on WhatsApp and we will advise as quickly as we can.