Privacy Policy

Who we are

This website, northamptondampproofing.com, is owned and operated by Procure Group Ltd. Procure Group Ltd is the data controller for personal information submitted through this website. You can contact us at info@procuregroup.uk or by calling 0333 335 6152.

What we collect

When you complete our enquiry or contact forms, we collect the information you provide, which may include:

• Your name, telephone number and email address
• The property postcode and property type
• Details of the problem you describe, including photographs you upload
• Your customer status and preferred contact method
• Your consent choices

How we use it

We use the information you provide to respond to your enquiry, review the problem you describe, arrange surveys or assessments, provide quotations and carry out work you engage us to do. Where you have given separate marketing consent, we may also send occasional updates and advice. We do not sell your details to third parties.

How long we keep it

Enquiry information is kept for as long as needed to deal with your enquiry and for a reasonable period afterwards in case of follow-up, and then for as long as any legal or contractual obligation requires where work is carried out.

Your rights

You have the right to request a copy of the personal information we hold about you, to have it corrected or deleted, and to withdraw consent at any time. To exercise any of these rights, contact us at info@procuregroup.uk. You also have the right to complain to the Information Commissioner's Office (ICO).